Our AR Monitor enables you to create fine grained Monitors for your BMC Remedy, SmartIT and MyIT Applications. The data is provided as prometheus compatible metrics for state-of-the-art analytics and visualisation.

Table of Content

Introduction
- Configuration parameters
- Configuration
Import your metrics into prometheus
Build Dashboards with Grafana

Introduction

AR Monitor allows you to query data from AR System Servers. The data is then exposed via prometheus compatible metrics.

New to AR Monitor? Getting started

Configuration parameters

Configuration

The following Environment Variables can be used to change the behaviour of the Monitor API.

parameter	sample	description	default
BASEURL	http://localhost:8080	Base URL of the used arrestfulapi
AR_SERVER	pier1	Remedy Server to connect to
AR_PORT	1234	Remedy Server TCP Port
AR_USER	Demi	Remedy Admin User who is used for all queries
AR_PASSWORD	geh!im#	Remedy Admin User password
USERNAME	monitor	Username to access the monitor API
PASSWORD	hd83jd83!	Password to access the monitor API
INTERVAL	30	Default Interval in seconds in which each metric is checked. Can be overwritten per metric.	30

Import your metrics into prometheus

You can use Prometheus to pull your metric values regularly and to store the values in its time-series database.

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  - job_name: Armonitor
    scrape_interval: 5s
    scrape_timeout: 5s
    metrics_path: /prometheus/metrics
    scheme: https
    basic_auth:
      username: monitor
      password: hdz2ns92!
    static_configs:
    - targets:
      - your.armonitor.url
      labels:
        app: Armonitor

Build Dashboards with Grafana

Once you have your metrics available in prometheus you can use Grafana to build beautiful dashboards.

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